A legal disclaimer

This privacy notice explains what personal data (information) we hold about you, how we collect it, and how we use and may share information about you.

At Apex Estate Management, we take your privacy very seriously. Please ensure you read this notice and any other similar notices we may provide to you when we collect or process personal information about you.

This privacy notice contains important information on who we are, how and why we collect, store, use, and share personal information, your rights in relation to your personal information, and how to contact us and the supervisory authorities in the event you have a complaint. We are required to notify you of this information under the General Data Protection Regulation (GDPR).

Privacy Policy - The personal information we collect and use

i. Information collected by us

When carrying out our duties in relation to the management of your property, and in assisting our clients to fulfil their obligations under the terms of the various building leases, we will collect the following information when you provide it to us:

• Name

• Address(es)

• Telephone number(s)

• Email address(es)

• Details of any enquiry you have made or correspondence you have sent

Providing the information above is required from you to enable us to perform our duties as managing agent. We will inform you at the point of collection whether you are required to provide the information to us.

ii. Information collected from other sources

From time to time we may also be given personal information by third parties including (but not limited to) the following:

• Name, property and home address, contact number(s), email address(es) from previous Managing Agents, or direct from clients

• Mortgage details and references from banks

• Death certificates from executors of your estate

• Evidence of bankruptcy or insolvency

Privacy Policy - keeping your info secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.